Account Activation

Once your registration has been received we will normally review your request and activate your account within 3 working days. We DO NOT email you when this is done, but anytime after 3 working days you can try logging in. If after 3 working days you are still not able to login into your account and your account has not been activated you will see an onscreen message telling your that your account has not been activated. If you continue to have problems logging in please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Before contacting us please make sure you have read the Unable to Login and Lost Passwords and Usernames information below.

Unable to login

If your account has been activated but you are having problems logging in make sure that you are entering your username and password correctly. Usernames and passwords are case sensitive and you must enter them exactly as you did when you created your account

e.g. if you created your username like this     JoEBloggs      then you need to enter it exactly the same each time you login.

If you continue to have problems logging in please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Lost Passwords and Usernames

If you have lost your username or password details you can use the Lost Password  or Lost Username service. You will then be sent an email which will enable you to reset your username or password. If you experience difficulty please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it and they will be able to check your account status and reset where appropriate.